Changes between Version 67 and Version 68 of Using Pidgin

Timestamp:

Sep 28, 2007, 9:50:33 PM (16 years ago)

Author:

elb

Comment:

--

Using Pidgin

@@ -252 +252 @@
 
 === Why can't I connect? My firewall is configured to allow Pidgin access. ===
+{{{
+#!html
+<a name="#windowsfirewall" />
+}}}
 We've had a lot of problems with various firewalls, particularly Norton Internet Security (and Symantec Client Firewall).  Many firewalls will not fully stop interfering with a program's ability to connect when configured to do so.[[BR]]
 For Norton Internet Security, a workaround that seems to work is to add the following ports to the global `HTTP Ports` list:
@@ -262 +266 @@
 
 The Mozilla folks maintain a good Windows Firewall information resource [http://kb.mozillazine.org/Firewalls here].
+
+=== What does "Windows socket error !#10060" mean, and how do I fix it? ===
+This is a horribly obtuse error message which simply means that Pidgin was unable to connect to some remote host, probably the IM server you were trying to use.  This is almost never a problem with Pidgin or its configuration; generally it indicates a network problem, firewall problem, or NAT/router problem.  If you are running a Windows firewall product, check [wiki:"Using Pidgin#windowsfirewall" the appropriate FAQ question] for possible solutions.
 
 === Why did my smiley theme disappear after I upgraded Pidgin? ===